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Analog

On analog phone lines, your local telephone company must configure Caller-ID information.  There is no call-signaling channel on an analog phone line to send the caller-id information.  The only information sent over the line for an outgoing call is the number dialed.

If your outbound Caller-ID on your analog lines is inaccurate, please contact your Carrier.

T1/E1, PRI, and VoIP

Digital lines like PRI's and VoIP have a call-signaling channel that can send Caller-ID information.  The Carrier can re-transmit this information to the end party. 

To configure Global Caller-ID:

1. Click on Options --> settings
2. Click the + sign next to Telecom Settings
3. The second option is Global Caller-ID.  Select one of the phone numbers you own from the list.  If you have not yet added any phone numbers to your trixbox Pro , please read How do I add a phone number to my system?
4. Click Apply All Changes

 

To configure Caller-ID on a per-extension basis:

1. Click on Extensions
2. Click any extension in the list that should have a unique Caller-ID
3. From the Outbound Caller-ID field select a phone number from the drop-down
4. Click "Apply All Changes"

Caller-ID Name

No.  Because of the way that phone companies provide the Caller-ID name service, the name shown is based on a database lookup from the Caller-ID number.  The call signaling itself does not carry over the Caller-ID name.  The only way to adjust the name shown is to coordinate with your local telephone company.