このページは2009年 6月 5日, 14:57に更新されました by Admin

ACDエージェントとしてログイン・ログアウトする方法

目次

1. To log agents out of all queues:

2024年 4月 26日, 16:59 現在の版

版の一覧に戻る。

現在の版を閲覧

To login in your ACD Agents, please perform the following steps from the Agent's IP Phone (including softphones):

Dial *54 (Remember that *54 = *LI or LOG IN)
Enter the Agent's extension number + #
Enter the Agent's voicemail password (numeric only) + #
The trixbox Pro will say 'Agent logged in'
Your Agents are now ready to receive calls from any queue where they are a member

To log agents out of all queues:

Dial *56 (Remember that *56 = *LO or LOG OUT)
Enter the Agent's extension number + #
Enter the Agent's voicemail password (numeric only) + #
The trixbox Pro will say 'Agent logged off'

Powered by MindTouch Core