このページは2009年 3月 16日, 13:51に更新されました by Admin
HUD３機能比較表
目次
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Features HUD
Personal HUD
Team HUD
Agent HUD
Queues
HUD
| Operator Panel (w/ BLF) * supported supported supported supported |
| Call Parking Area supported supported supported supported |
| Drag & Drop Call Control supported supported supported supported |
| Color-Coded Call Status supported supported supported supported |
| Drag & Drop to Voicemail supported supported supported supported |
| Extension Sorting supported supported supported supported |
| Enterprise Instant Messaging supported supported supported supported |
| Outlook Integration supported supported supported supported |
| Presence Management supported supported supported supported |
| Click-to-Call Mobile Phones supported supported supported supported |
| Click-to-Email supported supported supported supported |
| Desktop Alerts supported supported supported supported |
| Interactive Desktop Alerts - supported supported supported |
| Group & User Permissions - supported supported supported |
| Extension Grouping - supported supported supported |
| Extension Search - supported supported supported |
| Extension Search - QuickMenu - supported supported supported |
| Shortcuts (Hotkeys) - supported supported supported |
| On-the-Fly Recording - - supported supported |
| Queue Status - - supported supported |
| Agent Login/Logout - - supported supported |
| Call Barging (active) - - supported supported |
| Call Monitoring (passive) - - supported supported |
| Web Access to Recordings - - supported supported |
| Advanced Web Launcher - - supported supported |
| Queue Summary Component - - - supported |
| Queue Detail Component - - - supported |
| “No one is Answering” Alert - - - supported |
| Abandoned Call Alert - - - supported |
| Agent Broadcast Alerts - - - supported |
| Reset Queue Stats - - supported |
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