このページは2009年 3月 16日, 13:47に更新されました by Admin
HUD３機能比較表
目次
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Features HUD
Personal HUD
Team HUD
Agent HUD
Queues
HUD
Operator Panel (w/ BLF) * supported supported supported supported
Call Parking Area supported supported supported supported
Drag & Drop Call Control supported supported supported supported
Color-Coded Call Status supported supported supported supported
Drag & Drop to Voicemail supported supported supported supported
Extension Sorting supported supported supported supported
Enterprise Instant Messaging supported supported supported supported
Outlook Integration supported supported supported supported
Presence Management supported supported supported supported
Click-to-Call Mobile Phones supported supported supported supported
Click-to-Email supported supported supported supported
Desktop Alerts supported supported supported supported
Interactive Desktop Alerts - supported supported supported
Group & User Permissions - supported supported supported
Extension Grouping - supported supported supported
Extension Search - supported supported supported
Extension Search - QuickMenu - supported supported supported
Shortcuts (Hotkeys) - supported supported supported
On-the-Fly Recording - - supported supported
Queue Status - - supported supported
Agent Login/Logout - - supported supported
Call Barging (active) - - supported supported
Call Monitoring (passive) - - supported supported
Web Access to Recordings - - supported supported
Advanced Web Launcher - - supported supported
Queue Summary Component - - - supported
Queue Detail Component - - - supported
“No one is Answering” Alert - - - supported
Abandoned Call Alert - - - supported
Agent Broadcast Alerts - - - supported
Reset Queue Stats - - supported
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