Server Groups are the groups that your administrator configures for all HUD client users. Typically, customers setup Server Groups by Company Department. So you may have a 'Finance' group, and a 'Sales' group, and a 'Marketing' group with appropriate employees listed within each.
Should you need to delete these groups in the future (e.g. you decide to roll Finance and Sales into a single entity), you can remove all server groups at once by deleting your roster from your trixbox Pro .
The roster is a simple file sitting on your server keeping track of the various groups and their members. Once you delete the roster file, all contacts move to General (contacts are not deleted neither from your HUD server nor from your trixbox Pro ).
Shell into your server, and type the following:
rm -rf /usr/local/fonality/hud3.0/caches/users/EXT/roster
EXT = your extension. EXT takes the value WEB_USERNAME@SERVER_HOSTNAME.
For example: 1000_7000@ sNNNNNN.trixbox.fonality.com where the Ns = your Server ID (SID).
Press Enter when finished.
To check and find out:
Just Add groups at the bottom of the Contacts drawer.