How to: Register a Polycom IP Phone with your Server

If the phone is located on the same network as the Fonality PBX:

Press and hold * 4 6 8 on the Polycom phone
After 2-3 seconds, the phone will prompt you for an Admin Password. Enter: 456
The phone reboots and attempts to contact the trixbox Pro . The phone should automatically download it's configuration files and re-register with the trixbox Pro .

Your phone has lost it's boot server configuration. Setting the boot server on a Polycom IP Phone is a trivial procedure.

Press the "Setup" key at boot time. You'll see this on the LCD screen.
Enter "456" as the admin password, followed by the "Enter" softkey.
Scroll down to "DHCP Menu" and hit the "Select" key.
Scroll down to "Boot Server" and hit the "Edit" key.
Scroll right (blue ">" key) until "Boot Server" is set to "Static" and hit the "Ok" key.
Hit the "Exit" softkey.
Scroll down to "Server Menu" and hit the "Select" key.
Hit the "Edit" key on the "Server Type" and scroll (blue ">" key) until it displays "FTP" then press "Ok" key.
Scroll down to "Server Address" and hit the "Edit" key.
Hit the "a->1A" softkey until the title says "1->Aa".
Enter "x.x.x.x" followed by the "Ok" softkey.
Hit the "Exit" softkey twice.
Hit the "Select" softkey once you see "Save & Reboot" selected.