プロフェッショナルサービス

 

 

 

 

 

 

 

·       Manage your off-business-hours client service requests through this powerful escalation/notification tool.

·       Alert your employees and management of emergency situations during the day and after hours.

·       Ensure that emergency service requests are answered in a timely fashion by your on-call staff.

·       Easily create different levels of management escalation/notification with varying time intervals and progressive escalation paths with just a few clicks.

·       Keep everyone alerted regardless of whether they use email, text messages, pagers or cell phones.

·       Manage it all remotely. Use a simple management interface to configure alert options quickly and easily.

·       Have peace of mind that in the event of an emergency the appropriate people will be alerted according to the rules you have specified--until the situation has been resolved.

·     

 

 

·       Send automatic, hotel-style wakeup calls to extensions on your PBX.

·       Schedule wakeup calls through the phone quickly and easily.

·       Allow guests to schedule their own wakeup calls, or have the operator schedule it for them.

·       Enjoy the freedom of managing wakeup calls remotely if needed.

·       

 

·       Send and receive faxes directly from your PBX.

o      All incoming faxes are emailed to the appropriate user as a PDF document.

o      Send faxes via email by attaching the fax content as a PDF file and sending it to FAX Server.

·       Store and archive all faxes on a per user basis.

·       Includes an intuitive user interface for saving, deleting and managing faxes and fax history.

·       Simple and remote admin interface allows you to create users, assign fax addresses and to monitor fax server status with ease.

·