In the example above, we've configured the To: field with extension 215 only, and the date range is 4/21/09 - 4/21/09, so we're only looking at calls within a single day. We've checked the Inbound, Outbound, and Interoffice call types, and the resulting information (at the bottom) tells us that three outside callers dialed extension 215 directly on 4/21/09, and all calls were answered.
In this example, we've expanded the call types to include everything, kept the date range the same (as above), and we've changed the filtering From: field to extension 215. The results show us all the calls that extension 215 placed on 4/21/09, and the types of calls. Most of the calls were answered, but we can see a few calls were busy.
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